Service Completion

• Time Frame: The total decoration work will be completed within 30 to 45 minutes for Basic and Basic Plus packages.
• Decorator Limits: You cannot hold the decorator for personal or additional decoration beyond the booked package.

Color Choices

• Standard Colors: We offer standard color shades from Red, Pink, Blue, Green, White, and Black. You can choose combinations of these colors.

Decorator Coordination

• Phone Number Sharing: Your phone number will be shared with the decorator for coordination and navigation purposes.

Props and Lights

• Collection: The decorator will collect all lights and props, if any, before 10:30 PM on the same day.

Power Failure

• Wait Time: In case of power failure, the decorator will wait for 15 minutes. If the power does not return within this period, you will be refunded in full, and the decorator will leave.
• Alternative Slots: If an alternative slot is possible, it can be assigned to you for an additional charge of Rs 200.

Refund Policy

• Refund Limit: In any condition, the refund amount will not exceed the amount the customer has paid to book the service.

Contact Information

• Email: sales@birthdaydecorator.in
• Address: Birthday Decorator, E-1/12/A5, Sector 3E, Kalamboli, Navi Mumbai - 410218

By booking our services, you agree to these terms and conditions.